About Us

Palma Health Concierge - Mónica Marques Palma

Mónica Marques Palma

My name is Mônica Palma. I’ve been a pharmacist for 25 years and, above all, I’m passionate about caring for people. Throughout two and a half decades in the healthcare sector, I’ve realized how challenging it can be to deal with medical issues when you’re traveling or living abroad
I understand that well-being goes far beyond a prescription and medication; it’s about safety, support, and above all, trust. I founded Palma Health Concierge with a clear purpose: to redefine the experience of living and traveling after age 65.

My commitment, as a Health Concierge, will be to combine my professional experience and clinical knowledge with a human and welcoming approach, ensuring that language or bureaucratic barriers disappear and that each person feels supported, safe, and understood during their stay in Portugal, regardless of their health condition.

Palma Health Concierge is a company specializing in health and wellness management.

Designed specifically to address the security gap that senior tourists and foreign residents experience when navigating the Portuguese healthcare system. We serve as the trusted link between foreign clients and our healthcare system.

We act as the client’s right-hand man, ensuring that their health never stands in the way of the joy of travel.

The name ‘Palma’ symbolizes care (in the palm of the hand), protection, and the serenity of the Algarve landscape.

Our Values

Safety

We anticipate problems and respond quickly when they arise.

Empathy

We treat every client with the same dignity and care with which we would treat our own parents

Trust and exclusivity

We operate with discretion and integrity, building relationships based on dignity.

Accessibility without barriers

We believe that everyone has the right to travel and explore, regardless of their physical limitations.

What we Do

We turn fear of the unexpected into peace of mind. Our services are based on five main pillars:

Preventive planning

We coordinate the client’s entire healthcare ecosystem prior to their arrival in the Algarve.

Support 24/7

Priority line for urgent situations.

Human support

In-person medical appointments, medical translation, and transportation in an accessible vehicle if necessary.

Strategic coordination

Support during your vacation or stay for all health-related matters.

Well-Being Management

A selection of leisure and spa experiences tailored to seniors or people with limited mobility.